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eLearning 2.0, Social Media, and Co-Creation of Learning Content
Considering the business value of training, and particularly instructional design, involves more than measuring the contribution of formal training to Level 3 and Level 4 outcomes. Training...
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Twitter Friends and the Influence of Influentials in Word of Mouth Marketing
First Monday's most recent issue includes an article, Social Networks that Matter: Twitter under a Microscope, that reports on a study of Twitter users. Bernardo A. Huberman, Daniel M. Romero, and Fang...
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Finding the Social Core of Facebook Friends: Revisiting the Dunbar Number
A recent Economist article discusses the relevance of Dunbar’s Number to friending in Facebook, and its relation to the size of social networks, especially networks of close friends. The article...
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CMR as a Precursor of VRM
Vendor Relationship Management (VRM) is a term used by Doc Searls and other members of ProjectVRM to distinguish market relationships between vendors and consumers where the latter gain increased...
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Shaping Social Business Ecosystems as Learnscapes
The emergence of social media provides people inside and outside organizations with a way to actively speak about, speak to, and engage the product and service offerings of enterprises. Currently, 25%...
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Empathy and Collaboration in Social Business Design
To get to the main point quickly, let's do what few people offering thoughts about collaboration actually do. Let's explicitly discuss what it is. First off, collaboration isn't just about people...
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Social Networking with Roto-Rooter
You know social networking is going mainstream when service companies like Roto-Rooter start using it. My sewer line backed up yesterday and I called Roto-Rooter to clean it. The guy came out like...
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Social Media Robots, Personas, and Narrative Gaps in Qualitative Research
Back in 2006 I read the following point on Hugh Mcleod's blog, Gapingvoid: "If people like buying your product, it’s because its story helps fill in the narrative gaps in their own lives." At the time...
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On the Roots of Social Computing
I recently received an invitation from Mads Soegaard, Editor-in-Chief at Interaction-Design.org to offer those who read this blog an early view of a new chapter on Social Computing in their...
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